Billing and Payments

Billing and Payments

Out-Patient Billing & Payments

  • Regular Out-Patient charges must be paid at the Registration & Billing Desk before the consultation or service is taken
  • Insurance and Corporate patients need to complete authorization and sign the required forms at the Cashless Desk
  • Payment can be made by Cash, Credit/Debit Card, or Digital payments
  • Services cannot be given without payment authorization. Please follow the billing steps so there is no delay when availing services
  • For patients brought to the Emergency Department, payment can be made by family, friends, or the accompanying person once the patient has been brought in. Triage and first aid are given right away by the team on duty, with no delay for payment. Once triage and first aid are done, further services will need payment authorization

In-Patient Billing & Payments

  • The In-Patient Billing Department works from 9:00 am to 6:00 pm, except for emergency billing
  • Charges for admitted patients depend on the room category chosen
  • A Statement of Accounts or Interim Bill can be requested from the Billing Desk. The Patient Coordinator can help with this
  • International patients are charged as per international rates
  • Admission and operation theatre/procedure clearance is given only after the deposit is received, or after payment guarantee from the insurance or corporate company
  • Discharge clearance is given only after all bills are cleared

Accepted Modes of Payments

  • Cash Payment
  • Credit Card / Debit Card Payment
  • Digital Payments
  • Payment Guarantee by Insurance / Corporate Companies (Empanelled)